HELP CENTER

How do I contact DataESIM support if I encounter connectivity problems in Uruguay?

Updated April 22, 2026

If you experience any data service interruptions while in Uruguay, first secure a temporary internet connection via a readily available Wi-Fi network, such as those in hotels, cafes, or public spaces in cities like Montevideo or Punta del Este. Once connected, reach out to our 24/7 technical support team via the DataESIM app's integrated chat, WhatsApp, or email, providing your eSIM ID and a detailed description of the issue for expedited assistance.

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